The Systems Trainer and Administrator will be responsible for the training, usage, and maintenance of the dental practice management software. This position will be integral in ensuring all new offices are converted to this entity-wide software and are trained and onboarded successfully. This person will be the key liaison to the vendor to ensure system needs and improvements are communicated and eventually developed. This person will ensure related processes and documents are available to ensure optimal and consistent processes are followed in the office for the best usage of the software. This will include ongoing training of new staff and availability of self help materials. Additionally, this person will be a key resource within the revenue cycle (billing, collections, and credentialing) department.