Specialty Regional Manager

At 42 North Dental, we live out our values – teamwork, respect, urgency, and excellence – each day at our supported practices.  

Join a leading dental support organization that’s patient-focused and doctor-led as we work to fulfill our mission of Healthy, Confident Smiles for Life.  

We support clinical autonomy and empower employees to grow through formalized training, mentoring, and peer networking. We support staff and providers so they can better care for patients. 

The Specialty Regional Manager oversees the specialty teams assigned to them for over 103 dental practices supported by 42 North Dental. In this role, you will introduce and maintain provider relationships including dental directors, associates and specialty providers with regional managers and practice managers across the organization. You will be responsible for supporting the best patient experience and driving revenue for assigned specialists to ensure production goals are met, and elevating the needs of the field to ensure our processes continue to evolve to improve efficiency. 

42 North Dental is a rapidly growing dental service organization supporting over 112 locations in Massachusetts, Maine, New Hampshire, Connecticut, New York, New Jersey, Pennsylvania, Indianapolis, and Michigan 

  BENEFITS INCLUDE 

• Employee assistance program with unlimited access to free mental health support, legal advice, financial counseling, and more. 

• Health Insurance with optional HSA (healthcare savings account), gym/health club reimbursement, discounted health and fitness merchandise + more 

• Dental benefits (including free cleanings) 

• Eye coverage 

• Voluntary benefits including short term and long-term disability  

• 401K with dedicated financial assistance 

Home Office Perks 

WORK PERKS 

• Internal peer recognition program 

• Spot bonus awards 

• Connect42 Celebration Days 

• Ongoing training with 42U 

• Plentiful snacks, beverages, and office lunches 

• Lots of 42 North Dental swag 

• Office located in a unique campus with restaurant, bar, games, fire pits, outdoor seating area, hiking trails, snow shoeing, electric car charging stations, drive-in movies, free coffee, free sparkling water and more. 

• Remote work options 

• Provides input and assessment of specialty needs by location and capacity constraints. 

• Participates in candidate interviews and responds to prospective questions regarding the roles and responsibilities of a new provider. 

• Solves and anticipates problems and develops solutions proactively. 

• Completes comprehensive onboarding of all new doctors and supports them in having a red-carpet experience into the organization. 

• Removes barriers, so the focus is on patient care and meeting goals; support the successful implementation of any departmental changes. 

• Support the overall growth of the specialties department company wide. 

• Responsible for hiring, performance management and termination of employees based on needs and demands of each specialty team. 

• Manages staffing levels and temporary support for traveling teams. 

• Actively builds relationships and gains support and trust of the Directors and Managers; carries through on tasks and acts where support is needed. 

• Supports efficient supply ordering and inventory management; provides timely management of inventory and supplies needed for patient care. 

• Identifies areas of opportunity for operational improvement and provides feedback to specialists and teams on patient satisfaction scores and reviews. 
• Drives team to improve scores and reach targets; some direct patient communication may be involved for complex cases. 

• Bachelor’s degree or four years of relevant work experience in field 

• 2-4 years of relevant work experience 

• 2-4 years of management experience with supervisory responsibilities including performance management, coaching, delegating and goal setting 

• Strong attention to detail and highly organized; ability to think critically and respond to complex situations. 

• Impeccable communication and ability to follow up in a timely manner. 

• Exemplifies and applies a high set of ethical and moral principles, including confidentiality.