Human Resources Onboarding Specialist

HR Onboarding Coordinator - Hybrid 

Join a leading dental support organization (DSO) with a patient-focused and doctor-led culture.   

We’re a rapidly growing DSO based in Waltham, MA that values teamwork, respect, urgency, and excellence, and we’re looking for individuals who want to live out these values each day. We believe that providing quality dental care and exceptional patient care begins with supporting employees who share our vision of Healthy, Confident Smiles for Life.   We have over 100 locations across Connecticut, Indiana, Massachusetts, Maine, Michigan, New Hampshire, New Jersey, New York, and Pennsylvania.    

The role of the Onboarding Coordinator is critical to building a positive experience for our new employees.  The primary focus is to ensure each new employee starts their journey with 42 North in an engaged and prepared fashion.   You will be the main point of contact for all inquiries regarding new and returning 42 North Dental employees and act as the lead in ensuring the onboarding process is timely, efficient and effective.  Critical to the success of the Onboarding Coordinator is to demonstrate excellent communication skills and ensure all new hires and rehires have an optimal onboarding experience.  Specific responsibilities include:  

• Ensure the timely completion of electronic onboarding paperwork for all new hires and rehires using ADP Workforce Now.  Respond to onboarding inquiries and provide new hires with technical assistance, if needed, escalating issues to ADP when appropriate  

• Serve as the primary point of contact for hiring managers and provide timely updates on the onboarding status of their new employees 

• Initiate background checks and escalate any “hits” to the appropriate HR Partner for resolution 

• Manage and close new hire tickets in 42 North Dental’s help desk ticketing system 

• Create on-line HR files for all new hires and ensure appropriate documents are saved in the respective file.  

• Identify areas for improvement and make suggestions on how to make the onboarding process more efficient 

• High School Diploma or equivalent.  College Degree and/or equivalent experience preferred 

• At least 2 years of experience as an onboarding specialist or in an administrative role involving a high level of interaction and great attention to detail 

• Exceptional communication and interpersonal skills a must as is the ability to multitask and meet deadlines 

• Strong PC skills required, including proficiency in Microsoft Office. Experience with ADP Workforce Now or other HRIS system strongly preferred 

• The ability to work with sensitive and confidential information required 

Benefits

• Employee assistance program with unlimited access to free mental health support, legal advice, financial counseling, and more. 

• Health Insurance with optional HSA (healthcare savings account), gym/health club reimbursement, discounted health and fitness merchandise + more 

• Dental benefits (including free cleanings) 

• Eye coverage 

• Voluntary benefits including short term and long-term disability  

• 401K with dedicated financial assistance 

WORK PERKS 

• Connect42 Celebration Days 

• Ongoing training with 42U 

• Plentiful snacks, beverages, and office lunches 

• Lots of 42 North Dental swag 

• Office located in a unique campus with restaurant, bar, games, fire pits, outdoor seating area, hiking trails, snow shoeing, electric car charging stations, drive-in movies, free coffee, free sparkling water and more. 

• Remote work options